Return & Refund Policy

DXElectronics Return & Refund Policy

Return Eligibility

You may request a return within 30 days of receiving your order if:

  • The item is defective or damaged.
  • The wrong item was received.
  • The item is unused and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

  • Items damaged by misuse or improper handling.
  • Products showing signs of wear or modification.
  • Digital products or downloadable software (if applicable).

Return Process

  1. Contact our support team at [Your Support Email].
  2. Provide your order number and reason for return.
  3. Follow the return instructions provided by our team.

Refunds

  • Approved refunds will be processed to the original payment method.
  • Refunds typically appear within 5–10 business days depending on your payment provider.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and include photos of the item and packaging.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.